Comparison, updated 2026-08-15
MemorDesk vs Fathom
Both MemorDesk and Fathom automatically join Zoom, Google Meet, and Microsoft Teams calls, record them, transcribe them, and generate AI summaries and action items afterward. That baseline is table stakes for both products. Where they differ is CRM automation, coaching analytics, how questions across meetings are metered, and how granular each product lets you get about who can see a meeting.
Choose Fathom if
- You want native CRM auto-sync today. Fathom automatically syncs meeting data and action items to Salesforce and HubSpot on its Team plan and up, with field level mapping on Business, MemorDesk's native CRM integration is coming soon.
- You want bot-free meeting capture today, so no separate bot visibly joins the call. Fathom offers this as an option, MemorDesk currently joins as a bot participant, a desktop app is in development that will offer bot-free capture too.
- You run a sales team and want dedicated coaching analytics. Fathom's Business plan includes AI scorecards, deal view, and customer view, MemorDesk does not have a dedicated sales coaching module.
- You need HIPAA compliance today at a lower tier. Fathom includes a HIPAA BAA starting on its Team plan, MemorDesk's is coming soon.
- You want a generous free tier for solo use with no recording or storage limits. Fathom's free plan has unlimited recordings, transcripts, and storage, though it does not include action items or CRM sync.
Choose MemorDesk if
- You want to ask about a decision from months ago and get the state of the conversation at that exact point in time, not just the latest summary. MemorDesk builds a temporal knowledge graph across your meetings, not a flat search index.
- You need per meeting and per group visibility control. Any meeting can be restricted to specific people or specific departmental groups, invisible everywhere (lists, search, action items) to everyone else.
- You want an AI assistant (Kojo) that also navigates the app for you, not just answers questions, ask it how to do something and it tells you exactly where to click on both desktop and mobile.
- You want to ask about any meeting you have access to without a lookback limit. Fathom's Ask Fathom has a limited lookback across team meetings on the Team plan, MemorDesk's assistant isn't restricted by a lookback window.
- You're paying for yourself, not a team. Fathom's individual paid tier is $20/month. MemorDesk's Lite plan is ₦4,500/month (₦3,800/month billed annually, about $3), and Pro is ₦7,300/month (about $5), both well under what Fathom charges for a single seat.
- You run a small team and want shared credits instead of per seat licensing. MemorDesk's Team plan includes 5 seats and pools 1,500 monthly credits across the whole workspace rather than charging per person for usage, extra seats beyond the included 5 are ₦5,000/month each. This makes MemorDesk the cheaper option against Fathom at typical team sizes, a 10 person workspace runs about ₦47,000/month on MemorDesk versus $190/month for 10 Fathom Team seats.
Feature by feature
Core meeting capture
| Feature | MemorDesk | Fathom |
|---|---|---|
| Auto joins and records Zoom, Google Meet, Microsoft Teams | Yes | Yes |
| Automatic transcription with speaker identification | Yes | Yes |
| AI meeting summaries | Yes | Yes |
| Automatic action item extraction | Yes | Yes (Premium plan and above, not on the free plan) |
| Decision log extracted from meetings | Yes | Partial (summaries and action items, no dedicated decision log) |
| Google Calendar auto join for scheduled meetings | Yes | Not published |
| Slack integration (notifications, action item DMs) | Yes | Yes (Team plan and above) |
| Export formats | PDF, DOCX, TXT, Markdown, JSON | Not published |
| Public share links | Yes | Yes |
| Live transcript during the call | Yes | Yes |
| Bot-free capture option (no bot visibly joins the call) | Coming soon (desktop app in development) | Yes |
| Upload a recording or audio file for transcription | Coming soon | Not published |
| Transcription languages | 5 (English, Spanish, French, German, Portuguese) | Not published |
Intelligence and memory
| Feature | MemorDesk | Fathom |
|---|---|---|
| Semantic search across meetings | Yes | Yes (Ask Fathom) |
| Cross meeting knowledge graph | Yes, query the state of a decision at any past point in time | No, Ask Fathom answers from matching call content |
| In-app AI assistant that also gives navigation guidance | Yes (Kojo, desktop and mobile) | No, Ask Fathom answers meeting questions only |
| Lookback limit on cross meeting questions | No lookback limit, metered by credits instead | Unlimited for personal calls, limited lookback for team calls (Team plan) |
| AI generated voice recap | Yes (Pro plan and above) | No |
| Conversation intelligence (talk time, sentiment, topic trackers) | Yes, live during the call (talk time, sentiment, topic trackers) | AI scorecards and coaching metrics (Business plan and above) |
| Native CRM auto-sync (Salesforce, HubSpot) | Coming soon | Yes (Team plan and above), field level mapping on Business |
Collaboration and privacy
| Feature | MemorDesk | Fathom |
|---|---|---|
| Per meeting visibility control (restrict to named people) | Yes | Not published |
| Departmental groups scoping which meetings a group can see | Yes (Team plan and above) | Not published |
| Compliance override so admins can still open restricted meetings | Yes, toggle per workspace | Not published |
| Action item reassignment restricted to owners/admins in team workspaces | Yes | Not published |
Security and compliance
| Feature | MemorDesk | Fathom |
|---|---|---|
| Encryption at rest and in transit | AES-256 at rest, TLS 1.3 in transit | Not published |
| SOC 2 | In progress | SOC 2 Type II |
| GDPR | Yes | Yes |
| HIPAA | Coming soon | Yes, HIPAA BAA available from the Team plan |
| SSO | Google sign in today, SAML planned for the Business plan | SSO plus SCIM, Enterprise plan |
| Audit logs / admin controls | Business plan and above | Organization wide security controls, Enterprise plan |
| Two-factor authentication | Yes | Not published |
Pricing and plans
| Feature | MemorDesk | Fathom |
|---|---|---|
| Free plan | Yes, 180 credits/month (180 minutes) | Yes, unlimited recordings, transcripts, and storage, no action items or CRM sync |
| Entry paid tier (individual) | Lite, ₦4,500/month, or ₦3,800/month billed annually (about $3) | Premium, $20/month, Fathom's entry paid tier |
| Power user tier (individual) | Pro, ₦7,300/month (about $5) | Same as above, $20/month, no separate power user tier |
| Pricing model | Per workspace credits, Team plan includes 5 seats with a shared pool, extra seats ₦5,000/month each | Per seat, every member licensed individually, 2 seat minimum on Team and Business |
| Cost for a 10 person team (approx.) | ₦47,000/month total (Team plan plus 5 extra seats) | $190/month total (10 x Team seats at $19/seat) |
| Custom / enterprise pricing | Business plan, contact sales | Enterprise plan, contact sales |
What both products do out of the box
MemorDesk records, transcribes, and summarizes meetings automatically, the same as Fathom. Send MemorDesk's note taker to a Zoom, Google Meet, or Microsoft Teams call (or connect your Google Calendar so it joins automatically), and it produces a full transcript, an AI summary, extracted action items, and a decisions log, no manual note taking required. This is the baseline both tools compete on, and both do it reliably.
Where Fathom pulls ahead: CRM and sales workflows
Fathom is built with sales teams in mind. Meeting data and action items sync automatically to Salesforce and HubSpot from its Team plan up, with field level mapping and a dedicated deal view on Business, plus AI scorecards for coaching. MemorDesk's native CRM integration is coming soon, if your workflow depends on meeting notes landing directly in CRM fields today, Fathom covers that out of the box right now.
A knowledge graph vs a lookback window
Ask Fathom answers questions from your call content, unlimited for your own calls but with a limited lookback across team meetings on the Team plan. MemorDesk's assistant, Kojo, is metered by credits rather than a lookback window, and it draws on a knowledge graph built from every meeting rather than a flat search index, so it can tell you what was true about a decision at a specific point in the past, not just surface the most relevant excerpt.
Per meeting visibility vs a single workspace
Fathom's plans scale by seat count but don't publish a way to restrict an individual meeting to a subset of people. MemorDesk's visibility system is per meeting by default: every recorded meeting can be set to Everyone in workspace, Specific groups, or Only me and people I invite, and a restricted meeting disappears completely (not just hidden from a list, but excluded from search, action items, decisions, and the AI assistant's answers) for anyone outside its audience.
Pricing shape: per seat vs shared credits
Fathom prices per seat, every teammate needs their own paid license to use paid features, and Team and Business both require a 2 seat minimum. MemorDesk's Team plan instead includes 5 seats and pools 1,500 credits a month across the whole workspace, anyone within those seats can use the assistant and it draws from the shared pool rather than each person paying for their own usage. Worked out for a 10 person team, that is about ₦47,000/month total on MemorDesk versus $190/month for 10 Fathom Team seats. The gap holds for individuals too: Fathom's individual paid tier is $20/month, MemorDesk's Lite plan is about $3/month and Pro is about $5/month, well under Fathom. Compare exact numbers on the [MemorDesk pricing page](/pricing).
Why teams pick MemorDesk
Time aware
MemorDesk's knowledge graph remembers what was true at a past point in time, not just the latest state
No lookback limit
Kojo is metered by credits, not a lookback window on how far back you can ask about team meetings
~₦47,000
Approximate monthly cost for a 10 person team on MemorDesk, versus $190/month for 10 Fathom Team seats
Frequently asked questions
Does MemorDesk actually record and transcribe meetings, or is it just a search tool over other transcripts?
MemorDesk records meetings itself. Send its note taker to a Zoom, Google Meet, or Microsoft Teams call, or connect Google Calendar so it joins automatically, and it produces the recording, transcript, AI summary, action items, and decisions log directly. It does not depend on another transcription tool.
Does MemorDesk sync meeting data to my CRM like Fathom does?
Not yet, native CRM integration is coming soon. Fathom automatically syncs meeting data and action items to Salesforce and HubSpot from its Team plan up, with field level mapping on Business. If CRM sync is a hard requirement right now, Fathom is the better fit until MemorDesk's ships.
Can I upload an existing meeting recording or audio file to MemorDesk?
Not yet, this is in development and coming soon. Once it ships, you'll be able to upload a recording or audio file directly and get the same AI transcript, summary, action items, and decisions MemorDesk generates for meetings it joins live.
Does Fathom's Ask Fathom have a limit on how far back I can ask about meetings?
For your own calls it's unlimited, but on the Team plan, asking across team meetings has a limited lookback. MemorDesk's assistant, Kojo, isn't restricted by a lookback window, it draws on any meeting you have access to and is metered by credits instead.
Is MemorDesk HIPAA compliant?
Not yet, HIPAA compliance is coming soon. Fathom offers a HIPAA BAA starting on its Team plan today. If HIPAA is a hard requirement right now, Fathom is the better fit until MemorDesk's ships.
Does MemorDesk have SSO?
Google sign in is available on every MemorDesk plan today. SAML 2.0 SSO for identity providers like Okta and Azure AD is planned for the Business plan but not yet available. Fathom offers SSO with SCIM provisioning on its Enterprise plan.
Is MemorDesk cheaper than Fathom?
Yes, for individuals and typical teams, though Fathom's free plan is more generous on raw recording and storage. Fathom's individual paid tier is $20/month. MemorDesk's Lite plan is about $3/month and Pro is about $5/month, well under Fathom. For teams, Fathom's Team plan is $19/month per seat with a 2 seat minimum, while MemorDesk's Team plan includes 5 seats and pools credits across the whole workspace instead of licensing each person for usage, with extra seats beyond the included 5 at ₦5,000/month each. For a 10 person team, that works out to about ₦47,000/month total on MemorDesk versus $190/month for 10 Fathom Team seats. See exact current pricing on the [MemorDesk pricing page](/pricing) and [Fathom pricing page](https://fathom.ai/pricing).
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